To be able to help you, please provide information on what is not working.

❗Coppy the message below that is most appropriate for your problem and adapt it until it best describes what your issue is.

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I cannot get a connection to the Internet at all.

via WLAN 🛜

via LAN (cable connection)

The problem is in House 1 room 100.

Please use the terminal (enter cmd in the search bar on windows) and enter the command ping 9.9.9.9. Attach a screenshot to your message.

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The Internet is really slow.

via WLAN 🛜

via LAN (cable connection)

The problem is in House 1 room 100. Please provide a PDF with the results of a speed test on the following website: https://www.netztest.at/de/test

There is also a App for smartphones, RTR-Netztest.

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I cannot access the website: example.com

It is helpful if you can also write why you need it. For example, play video games, attend to a course at the university, chat with my family,… But a reason is not required.

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My device keeps disconnecting from the wifi.

The problem is in House 1 room 100.